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Our Generative AI Chatbot

Everestek’s AI-powered chatbot is a platform-independent, intelligent virtual assistant that automates customer engagement, eliminates repetitive processes, and enhances the user experience on any platform.

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Advanced Technology, Seamless Integration

Deployed across sectors from Insurtech to Sports Facility Tech, the custom-built AI-powered chatbot features advanced natural language processing (NLP) and seamlessly integrates with backend infrastructure to provide instant, personal responses. It reduces human intervention, accelerates service delivery, and takes users through advanced workflows—all without human intervention.

About Our AI Chatbot

About Our AI Chatbot

Everestek’s Generative AI chatbot is not just a virtual assistant—it’s a business enabler. Whether it's walking users through intricate insurance plan selection or assisting athletes in scheduling lane time and buying memberships, the bespoke AI chatbot serves as a front-line operator that's never offline, never incorrect, and always improving. By integrating with core systems in-depth, it delivers responses that are contextual, real-time, and actionable. It's built modular, multi-lingual, and industry-agnostic, which means it's a future-proof AI customer care chatbot for organizations wanting to reduce overhead, increase customer satisfaction, and achieve at-scale digital change.

We go beyond just building bots. At Everestek, we specialize in creating AI service chatbots that actually understand your business. Our solutions are designed to improve service speed, reduce repetitive tasks, and give customers immediate answers—24/7.

Results

60%

Reduction

In Customer Support Involvement.

70%

Faster

Onboarding Efficiency.

Mins to Secs

Reduced

Booking Conversion Time.

35%

Reduction

In support costs.

Services Provided

Insurance Industry

Insurance Industry

Integrated with the group enrollment system to enable users to pose policy terms, available plans, coverage limits, enrollment timeframes, and claims eligibility questions. The AI-based customer service chatbot walks users through enrollment with no friction and minimized support overhead.

Sports Facility Booking

Sports Facility Booking

Integrated into your booking system, the chatbot may locate vacant trainer slots or free lane time slots, help make bookings, and process membership sales. It is a 24x7 AI-based customer service chat solution for facility users that enhances booking efficiency and user satisfaction.

Customer Onboarding & Support Automation

Customer Onboarding & Support Automation

Helps new users register, understand platform features, and begin transacting without the need for human assistance. Reduces customer service dependency and onboarding time significantly to make it a reliable customer service AI chatbot for modern businesses.

Membership & Subscription Management

Membership & Subscription Management

Assists users in purchasing, renewing, or modifying membership plans, as well as tracking upcoming renewals and usage statistics.

Real-Time FAQs and Document Help

Real-Time FAQs and Document Help

Answers real-time frequently asked questions and assists users in fetching relevant documents like bills, statements, ID cards, or policy documents.

Intent-Based Routing

Intent-Based Routing

For complicated requests, the chatbot decides intelligently whether to fix the problem immediately or pass it along to a human agent, so that faster resolutions and better customer experience are achieved.

Opportunity Mapping & Upselling

Opportunity Mapping & Upselling

Identifies pertinent products or add-ons from user questions and activity, gently nudging them to look at more items, maximizing revenue potential.

Analytics & Sentiment Tracking

Analytics & Sentiment Tracking

Tracks user opinions, satisfies trend monitoring, and offers actionable insights to improve the chatbot as well as the business processes it serves.

Industries Served

Insurance & HealthTech

Insurance & HealthTech

  • Seamlessly integrated into a group enrollment platform
  • Enables users to ask about policy benefits, coverage details, enrollment timelines, and claim eligibility
  • Eliminates delays in onboarding by guiding users in real time
  • Reduces customer service dependency and support overhead
Sports Facility & Membership Management

Sports Facility & Membership Management

  • Embedded into SF3’s booking platform, offering real-time availability for lanes or trainers
  • Supports seamless membership purchases and reservations
  • Operates 24/7 with accurate booking information and zero downtime
Enterprise Onboarding & User Support

Enterprise Onboarding & User Support

  • Onboards new users with step-by-step assistance
  • Minimizes dependency on customer reps by helping users understand features and perform tasks autonomously

What Our Client Says

Everestek has been an invaluable partner in transforming our operations at SF3. They developed a custom booking and membership management software, EverBook, that perfectly fits our facility’s needs. The transition from our previous system was seamless, ensuring no disruption to daily activities. Their integration of Stripe for payments and intuitive lane booking system has enhanced security and user experience. Everestek has given us the technological edge to grow and manage our business more effectively.

author

Matthew Cooke

Founder and CEO, SixFour3

Let’s Build Smarter Conversations Together

At Everestek, we go beyond just building bots. We craft AI-powered ecosystems that understand your users, support your workflows, and evolve with your business needs.

Ready to enhance your customer journey with Generative AI?